Cancellation Policy

Subscription Cancellation

You can cancel your active subscription plan at any time. However, please note the following refund terms:

Dabba Deposit: The one-time Dabba deposit (₹1200 for Signature plans) is non-refundable and will not be returned upon cancellation.
Subscription Refund: We will calculate the refund amount based on the remaining unutilized days. A 20% cancellation fee will be deducted from this calculated amount.

The final refundable balance will be credited to your source account within 5-7 business days.

We understand that plans change. You might go out for lunch or travel. You shouldn't pay for a meal you don't eat.

Notice Period: You must mark your meal as "Skipped" in your dashboard at least 4 hours before the scheduled delivery time.
Benefit: When you skip a meal successfully, that meal credit is NOT lost. It is automatically added to the end of your current subscription plan.
Limit: The meal is extended for that specific skipped count only (e.g., skip 1 meal, get 1 extra meal at the end). It does not extend the subscription by a full day if you have multiple meals per day (though currently we serve lunch only).
Late Skips: Skips marked less than 4 hours before delivery will not be eligible for credit, as the food would have already been prepared/dispatched.

Any changes to your order (like changing from Veg to Non-Veg) must be done before 8 PM the previous day.

If you have any questions about our cancellation policy, please contact us.